Warranty
The Mila Chairnby Fraco Crea comes with a 3 year structural warranty that shall apply for custom made furniture subject to domestic and commercial use.
Franco Crea guarantees the quality of his design and workmanship, of all products, and expect them to provide a lifetime of enjoyment. This covers faulty workmanship in furniture that is subject to normal domestic or commercial application and which has been carefully maintained and sensibly used.
During the warranty period FrancoCrea™ will replace or repair any defective products without charge so long as the damage does not arise from improper, inadequate or incorrect usage.
For additional warranty or general information on this product, please contact the Catapult Design team on 02 8001 6646 or send your enquiry through to info@catapultdesign.net.au or visit the Catapult Design showroom Monday to Friday from 9am to 6pm at Unit 6, Level W2, 42 Wattle Street, Ultimo.
Refunds
The Local Project and Catapult Design will provide a full refund or exchange if an item has a major problem. If the problem is not major, Catapult Design will repair the item within a reasonable time.
A refund cannot be provided if change of mind occurs with the purchaser, however, credit can be given provided manufacturing of the product has not commenced.
Cancellation of a Product
For trade and retail orders of this product; a cancellation fee of between 50% and 70% will apply to all orders upon commencement of manufacture. A cancellation fee will not be applied if the product is in stock.
Product Care
Please refer to the Product Care Document for guidelines on this and other Catapult Design products.